QR Ordering - Ordering made easy
QR Ordering is another digital solution from Vendomat that optimizes processes in catering operations and contributes to a positive guest experience. All sides benefit - your guests, your service staff and last but not least you yourself as the operator. The solution: the ordering process is completely digitalized and takes place within the framework of an integrated POS system.
The normal order - a lot of running, a lot of waiting
Normally, an order goes like this: the guest orders the menu from the service staff. The waiter brings the menu. Then the selection is made. The waitress comes back to the table to take the order and bring the menu back. It is not uncommon for drinks and food to be ordered separately. And often the card is ordered again later for another order.
The ordering process starts again. Finally, the whole thing has to be paid for. The bill is ordered and the service person comes to the table to settle up. Again, walkways are required. All in all, a time-consuming process that involves a lot of waiting time for the guest and a lot of running around for the service staff.
QR Ordering as part of a fully integrated checkout system
QR Ordering makes this almost completely unnecessary. And that's how simply the ordering system works. A QR code is attached to the table. Your guests scan the code with their smartphone - no app is required - and then see a digital menu on the display. They can select what they want at their leisure and the order is then sent directly to the POS system via smartphone. There, the order is not only processed in terms of billing, but is also passed on directly to the kitchen. The order receipt is printed out immediately and the guest pays the bill without delay. This gives your service staff "new" time to take care of guests.
QR Ordering is part of a fully integrated electronic POS system that does much more than just enable, record, and book deposits and withdrawals. It is a process management system thatmakes gastronomic processes faster, more cost-effective and more efficient. The QR codes for the tables are generated in the back office. This enables clear and error-free allocation.
QR ordering system - the advantages speak for themselves
The advantages of such a QR ordering system are obvious:
- Your guests no longer have to wait long for the service staff and can start ordering immediately. The same applies to billing and payment.
- Errors in the ordering and billing process due to "misunderstandings" are virtually eliminated.
- Waiting times are perceived by guests as particularly annoying. Eliminating them contributes to guest satisfaction and promotes a positive dining experience. Satisfied guests recommend your business to others and are happy to return.
- Easy and convenient ordering contributes to more ordering - good for your sales! Guests often refrain from ordering more because they want to avoid additional waiting.
- The digital ordering system frees up tables for new guests more quickly.
- Your service staff has more time to look after guests. This increases job satisfaction and also boosts sales.
- You can easily update a digital menu at any time. Printed cards are practically dispensable. That saves costs.
- The digital menu opens up a wide range of design options in terms of appearance and design that can be implemented at short notice - more so than with conventional menus. An attractive menu also invites guests to order.
- In times of Corona, the hygiene aspect is not to be neglected. The entire ordering process up to contactless payment can be "touch-free". Your staff saves disinfecting menus and yet everything is hygienic.
As you can see, there are many good reasons for QR Ordering and nothing that speaks against it. So why not use this solution for your business. A small investment that is guaranteed to pay off!
Click here to contact our experts.
Vendomat AG
Zentrumsplatz 1
3322 Urtenen-Schönbühl
